1. Information We Collect

We may collect two types of information when you use our website or contact us:

A. Information You Provide Directly

• Name

• Email address

• Phone number

• Information submitted through contact forms

• Appointment requests

• Any other information you voluntarily share

B. Information Collected Automatically

• IP address

• Browser type

• Device information

• Pages viewed and time spent on the website

• Basic analytics data (e.g., traffic patterns)

We do not use tracking technologies for targeted advertising.

2. How We Use Your Information

We use your non-PHI information for the following purposes:

• Responding to inquiries and appointment requests

• Operating, maintaining, and improving the website

• Ensuring site security

• Administrative functions

• Analytics that help us understand website performance

• Complying with legal obligations

Any health-related or treatment-related information you provide is protected under HIPAA and used only as allowed by the Notice of Privacy Practices.

 

3. Disclosure of Information

We do not sell personal information.

We may share information only as follows:

• Service Providers: Website hosting, email services, telehealth platforms, or analytics tools that support our business operations. These vendors are required to protect your information.

• Legal Requirements: If required by law, regulation, court order, or to protect the safety of patients or the public.

• With Your Consent: When you specifically authorize us to share information.

We may use or share de-identified information as permitted by law.

 

4. Cookies & Analytics

Our website may use basic cookies or analytics tools (e.g., Google Analytics) to understand website usage. You can disable cookies in your browser settings. Disabling cookies may impact site functionality but not your ability to receive care.

We do not use cookies for targeted or cross-context behavioral advertising.

 

5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect information. While no system is 100% secure, we follow industry standards appropriate for a healthcare practice and comply with HIPAA for all PHI.

 

6. Information for Missouri Residents

Missouri law does not require additional website privacy disclosures beyond federal standards, but we provide the following rights:

• You may request correction of inaccurate personal information.

• You may request deletion of information collected through the website (not your medical record, which must be retained under Missouri law).

• We will not discriminate against you for exercising privacy rights.

To submit a request, contact us at the email listed below.

 

7. Retention of Information

We retain website-collected information only as long as necessary for the purposes described in this policy or as required by law.
Medical records are retained according to Missouri medical record retention laws and HIPAA.

 

8. Children’s Privacy

Our website is not intended for children under 13. Clinical services involving minors are covered by our HIPAA NPP.

 

9. Changes to This Policy

We may update this Privacy Policy periodically. The “Last Updated” date will indicate the effective version. Continued use of the website indicates acceptance of any changes.

 

10. Contact Us

For questions about this Privacy Policy – or to submit a privacy request – contact:

Mindful Psychiatry LLC
Email: stephanie.ball@mindfulpsychiatryllc.net